Hop2IT is a technology and growth partner for small businesses in Barrie and nearby Simcoe County: websites, IT support, automation and the sales systems that connect them, explained in plain English.
Yes, the name is a pun. The work is not.
Four Ways Hop2IT Helps
Most small businesses need a bit of everything. Start with whichever is causing the most sighing.
01 / Build it
New websites, redesigns and website care, plus custom web apps, client portals and booking tools that replace fragile spreadsheets.
02 / Fix it
The IT department you don’t have to hire: repairs, security, backups, networks and cloud tools. C$85/hour remote, C$125/hour onsite.
03 / Connect it
Connect the tools you already use, stop retyping the same information, and use AI where it actually helps.
04 / Grow it
Get found on Google and in AI search, turn visits into inquiries, and get each inquiry to a booked job with a proper process behind it.
From Inquiry to Booked Job
When inquiries sit in inboxes, quotes go unanswered and follow-up relies on memory, work slips away. Hop2IT looks at how your inquiries and quotes are handled today, then connects the pieces you actually need.
Sound Familiar?
Nobody calls IT when things are going well. Here’s what usually prompts the call, and what fixes it.
Your Website Was Last Updated When Phones Still Had Home Buttons.
What helps: A clear, fast site you can keep current, with a contact form that has been tested. More about websites & apps
The Office Printer Has Developed a Personality.
What helps: Remote or onsite troubleshooting until it’s back to being a boring printer. More about it support
Someone Copies the Same Details Between Three Spreadsheets Every Friday.
What helps: An automation that moves the data, so Friday can go back to being Friday. More about automation & business systems
Half the Team Uses Gmail, Half Uses Outlook, and Nobody Knows Who Owns the Domain.
What helps: Business email on your domain in Microsoft 365 or Google Workspace, with accounts you control. More about it support
Website Inquiries Arrive in an Inbox Nobody Checks.
What helps: Every inquiry captured in a CRM with an owner, a follow-up task and a reminder. More about seo, lead generation & crm
You’re on Page Three of Google. Nobody Has Ever Been to Page Three of Google.
What helps: Technical SEO fixes, pages that answer real searches, and a Google Business Profile that actually works. More about seo, lead generation & crm
Ask ChatGPT for Your Service in Barrie and It Recommends Your Competitor. Rude.
What helps: Clear, crawlable, quotable pages that search engines and AI answers can understand and cite. More about seo, lead generation & crm
Do We Even Have Backups? (Nobody Is Sure. That’s the Answer.)
What helps: Backups for computers and cloud accounts, with a test restore so you know they work. More about it support
You Were Told AI Would Fix Everything. So Far It Has Confidently Invented a Refund Policy.
What helps: AI used where it saves time, with a person checking its work. More about automation & business systems
How It Works
You’ll know the price basis before any work starts, either the hourly rate or a fixed quote.
A few sentences through the contact form. No technical vocabulary required.
A free introductory video call to talk it through and work out whether it’s an hourly fix or a defined project.
Hourly at C$85 remote or C$125 onsite, or a fixed quote in writing. Before work starts.
The work gets done, explained in plain language, with notes so you’re never stuck.
Why Hop2IT
Good tech help should be competent, clear and occasionally a bit fun. You get careful work and straight answers, and the odd joke at the expense of a chatbot.
Hop2IT is run by Robert Hopkins, with more than 20 years in technology, sales and marketing and hands-on experience running a business. In practice that means the website, the CRM and the follow-up get set up around how you actually win work, not just how the software connects. More about Hop2IT
Supported Tools: Microsoft 365, Google Workspace, HubSpot. Hop2IT is independent and not affiliated with these companies.
No call centre and no ticket queue. The person you explain the problem to is the person who fixes it.
You’ll understand what was done and why. Jargon is kept to a minimum, and translated when unavoidable.
Before any new subscription is suggested, the tools you already pay for get checked first.
AI is great at some jobs and terrible at others. You’ll hear honestly which is which. No hype required.
Ready When You Are
A few sentences is plenty. You’ll get a reply from a real person with questions, a next step, or an honest “this isn’t the right fit.”